July 2, 2024

Selling your business is one of the most significant decisions you'll ever make. And choosing the right business broker can mean the difference between a smooth, profitable sale and a drawn-out, disappointing process.

But with so many brokers out there, how do you separate the experts from the amateurs?

In this guide, I'll walk you through 7 simple steps on how to evaluate a business broker and find the perfect match for your needs. From checking qualifications to assessing communication skills, we've got you covered.

Ready to ensure your business sale is in the best possible hands?

Let's dive in.

[H2] Step 1: Check the Business Broker's Qualifications

  • Ensure the broker has relevant certifications and professional memberships
  • Verify their educational background and industry-specific training
  • Look for brokers with a proven track record of successful transactions

[H3] Look for Relevant Certifications

When evaluating a business broker, one of the first things to consider is their professional certifications. Three of the most recognized certifications in the industry are:

  1. Certified Business Intermediary (CBI): Awarded by the International Business Brokers Association (IBBA), the CBI designation demonstrates a broker's commitment to the highest standards of professionalism and ethics. To earn this certification, brokers must complete a rigorous education program, pass a comprehensive exam, and have a minimum of three years of full-time business brokerage experience.
  2. Merger & Acquisition Master Intermediary (M&AMI): This certification, offered by M&A Source, is geared towards brokers who specialize in larger, more complex transactions. To achieve the M&AMI designation, brokers must have completed at least 10 transactions, have a minimum of five years of experience, and pass a stringent examination.
  3. Certified Business Broker (CBB): The CBB certification, provided by the American Business Brokers Association (ABBA), signifies that a broker has met the organization's high standards for education, experience, and ethics. Brokers must complete a comprehensive training program and pass an examination to earn this designation.

While certifications are not mandatory for business brokers, they serve as a strong indicator of a broker's expertise, dedication, and professionalism.

[H3] Verify Professional Memberships

In addition to certifications, it's essential to verify a business broker's professional memberships. Membership in industry associations demonstrates a broker's commitment to staying informed about best practices, trends, and regulatory changes. Some of the most prominent associations include:

  1. International Business Brokers Association (IBBA): The IBBA is the world's largest organization of business brokerage professionals. Members have access to educational resources, networking opportunities, and a strict code of ethics.
  2. M&A Source: This association focuses on supporting professionals involved in middle-market mergers and acquisitions. Members benefit from educational programs, conferences, and a network of experienced professionals.
  3. State-specific business broker associations: Many states have their own associations that provide local resources, networking opportunities, and regulatory updates. For example, the California Association of Business Brokers (CABB) serves brokers in the Golden State.

[H4] Educational Background and Industry-Specific Training

Beyond certifications and memberships, it's crucial to consider a business broker's educational background and industry-specific training. While a degree in business, finance, or a related field can be beneficial, it's not always a necessity. However, brokers who have invested in continuing education and industry-specific training are better equipped to navigate the complexities of business transactions.

Look for brokers who have completed courses or training programs in areas such as:

  • Business valuation
  • Financial analysis
  • Legal aspects of business transactions
  • Marketing and sales strategies
  • Negotiation techniques

[H3] Proven Track Record of Successful Transactions

One of the best indicators of a business broker's qualifications is their track record of successful transactions. When evaluating a broker, ask about their experience in handling businesses similar to yours in terms of size, industry, and complexity. Request references from past clients and inquire about their satisfaction with the broker's services.

A qualified business broker should be able to provide case studies or examples of successful transactions they have facilitated. They should also be transparent about their success rate and the average time it takes to close a deal.

[H4] How to Become a Successful Business Broker

To become a successful business broker, individuals should:

  1. Gain industry experience: Work in business sales, mergers and acquisitions, or related fields to gain hands-on experience.
  2. Pursue education and training: Enroll in courses, workshops, and certification programs to expand their knowledge and skills.
  3. Build a professional network: Attend industry events, join associations, and connect with other professionals to establish relationships and generate referrals.
  4. Develop a niche: Specialize in a specific industry, business size, or transaction type to differentiate themselves from competitors.
  5. Provide exceptional service: Focus on delivering high-quality, personalized service to clients to build a strong reputation and generate repeat business.

Business brokers typically earn a commission based on a percentage of the sale price when a transaction is successfully completed. The commission rate can vary depending on the size and complexity of the deal, as well as the broker's experience and reputation.

While being a business broker can be a rewarding career for those with the right skills and dedication, it also comes with challenges. Brokers must be able to manage multiple clients and transactions simultaneously, navigate complex legal and financial issues, and adapt to changing market conditions. However, for individuals who thrive in a fast-paced, entrepreneurial environment, business brokerage can offer significant opportunities for growth and success.

[H2] Step 2: Assess the Business Broker's Experience

  • Look for brokers with a minimum of 5-7 years of experience in the industry
  • Ensure they have a proven track record of successful transactions
  • Choose a broker who specializes in your specific industry niche

[H3] Years in the Industry

When evaluating a business broker, it's essential to consider their years of experience in the industry. A broker with a minimum of 5-7 years of experience has likely dealt with a wide range of transactions, challenges, and client needs. This depth of experience allows them to navigate complex deals more effectively and provide valuable insights to their clients.

An experienced broker has a better understanding of market trends, valuation methods, and negotiation tactics. They can leverage this knowledge to help you set realistic expectations, price your business accurately, and negotiate favorable terms with potential buyers.

[H4] Track Record of Successful Transactions

Beyond the number of years in the industry, it's crucial to examine a broker's track record of successful transactions. A broker who has consistently closed deals similar in size and scope to your business is more likely to deliver results.

Request case studies or references from past clients to gauge the broker's success rate. Look for details such as the time it took to find a qualified buyer, the final sale price compared to the initial listing price, and the overall satisfaction of the clients.

[H3] Specialization in Your Industry

Another key factor to consider is the broker's specialization in your specific industry. Each industry has its unique challenges, opportunities, and valuation metrics. A broker who understands the nuances of your industry can more effectively market your business to the right buyers and negotiate terms that align with industry standards.

[H4] Familiarity with Industry-Specific Challenges and Opportunities

A broker specializing in your industry will have a deep understanding of the current market conditions, regulatory landscape, and growth potential. They can provide valuable insights into how to position your business to attract the right buyers and maximize its value.

For example, if you're selling a technology company, a broker with experience in the tech industry will be familiar with the latest trends, such as cloud computing, artificial intelligence, and cybersecurity. They can highlight these aspects of your business to potential buyers and demonstrate how your company is well-positioned for future growth.

[H4] Network of Potential Buyers in Your Niche

An industry-specialized broker will also have a network of potential buyers who are actively seeking businesses in your niche. This targeted approach can lead to a faster sale process and a higher likelihood of finding a buyer who appreciates the true value of your business.

Moreover, a broker with a strong network can help you maintain confidentiality throughout the sale process. They can discretely reach out to qualified buyers without openly advertising your business, minimizing the risk of employees, customers, or competitors learning about the potential sale prematurely.

🚩MANUAL CHECK - Consider adding statistics on the average time it takes to sell a business based on the broker's experience level or industry specialization. You can find this information from sources such as the International Business Brokers Association (IBBA) or M&A Source.

[H2] Step 3: Evaluate the Business Broker's Success Rate

  • Assess the broker's track record in selling businesses similar to yours
  • Determine the average time it takes for the broker to close a deal
  • Verify the broker's claimed success rate by contacting past clients

[H3] Number of Businesses Successfully Sold

To gauge a business broker's success rate, start by requesting a list of their recent transactions. A reputable broker should be willing to provide this information, along with references from satisfied clients. Review the list to determine if the broker has experience selling businesses similar to yours in terms of industry, size, and value.

Once you have the list, take the time to verify the information by contacting a few of the buyers or sellers involved in those transactions. Ask about their experience working with the broker, including their satisfaction with the process and the outcome. This will give you a more complete picture of the broker's success rate and their ability to effectively market and sell businesses.

[H3] Average Time to Close a Deal

Another key factor to consider when evaluating a business broker's success rate is the average time it takes for them to close a deal. In general, an efficient and experienced broker should be able to close a deal within 3-6 months, depending on the complexity of the transaction and market conditions.

If a broker has a history of prolonged negotiations or deals that drag on for many months or even years, it may be a red flag. This could indicate that the broker is not effectively marketing the business, is not skilled at facilitating negotiations, or is not setting realistic expectations with buyers and sellers.

[H4] Factors that can impact the time to close a deal

  • Market conditions and demand for businesses in your industry
  • The complexity of the business and its financials
  • The asking price and terms of the sale
  • The responsiveness and cooperation of both the buyer and seller

[H3] Are Business Brokers Worth It?

When considering whether to work with a business broker, it's essential to weigh the potential benefits against the costs. A skilled business broker can provide valuable expertise, market insights, and a network of potential buyers, which can help you sell your business more quickly and at a better price.

However, it's important to remember that brokers typically charge a commission based on the sale price of the business, which can range from 5-15% or more. For larger transactions, this commission can be substantial.

Ultimately, the decision to work with a business broker depends on your specific situation and goals. If you have the time, expertise, and network to market and sell your business on your own, you may be able to save on commissions. However, if you value the guidance, support, and resources that a broker can provide, it may be worth the investment.

References:

  • https://www.batonmarket.com/resources/own/business-broker-fees
  • https://acquira.com/business-brokerage/
  • https://www.batonmarket.com/resources/own/should-i-use-a-broker-to-sell-my-business
  • https://www.rogersonbusinessservices.com/are-business-brokers-worth-it/

[H2] Step 4: Understand the Business Broker's Fees

  • Business brokers typically charge a commission of 10-15% of the sale price
  • Additional costs may include marketing expenses, due diligence, and legal fees
  • Understanding the fee structure is crucial for setting realistic expectations and budgeting

[H3] Commission Structure

Business brokers generally work on a commission basis, earning a percentage of the final sale price when the transaction closes. Typical commission rates range from 10% to 15% of the sale price, depending on factors such as the size and complexity of the deal, the broker's experience, and market conditions.

Some brokers may also charge an upfront retainer fee to cover initial expenses and demonstrate the seller's commitment to the process. This fee is usually non-refundable and may be credited against the final commission upon closing.

It's important to discuss the commission structure with your potential broker and understand how their fees align with industry standards. Be wary of brokers who charge significantly lower or higher commissions than the norm, as this may indicate a lack of experience or an attempt to overcharge.

[H3] Additional Costs

Beyond the commission, there are several additional costs to consider when working with a business broker. These may include:

[H4] Marketing Expenses

To effectively market your business to potential buyers, brokers may incur expenses such as creating a comprehensive information memorandum, advertising the listing on various platforms, and reaching out to their network of contacts. Some brokers may include these costs in their commission, while others may charge them separately.

[H4] Due Diligence Costs

During the due diligence process, buyers will typically conduct a thorough investigation of your business, including its financial records, legal documents, and operational procedures. This may require the assistance of accountants, lawyers, and other professionals, resulting in additional fees. While these costs are usually borne by the buyer, it's essential to be aware of them and factor them into your overall budget.

[H4] Legal and Accounting Fees

Selling a business involves a significant amount of legal and accounting work, such as drafting purchase agreements, reviewing contracts, and preparing financial statements. While some brokers may have in-house legal and accounting teams, others may recommend external professionals. Be sure to discuss these costs upfront and understand who will be responsible for paying them.

[H3] Valuing a Brokerage Business

When evaluating a business broker, it's also important to understand how they value brokerage businesses. This knowledge can help you assess whether their fees are justified and ensure that you receive a fair price for your business.

The most common methods for valuing a brokerage business include:

  1. Asset-based valuation: This approach calculates the value of a business based on its tangible and intangible assets, such as real estate, equipment, and intellectual property.
  2. Income-based valuation: This method considers the business's historical and projected cash flows, applying a multiple based on factors such as growth potential and risk profile.
  3. Market-based valuation: This technique compares the business to similar companies that have recently sold, using metrics such as revenue, profitability, and market share to determine a fair price.

A skilled business broker will use a combination of these methods to arrive at a comprehensive valuation that reflects the unique characteristics of your brokerage business. They should be able to explain their valuation process in detail and provide supporting documentation to justify their assessment.

🚩MANUAL CHECK - Consider adding a table or chart to compare the different valuation methods and their key features.

By understanding the business broker's fees and valuation approach, you can make an informed decision about whether they are the right fit for your needs and budget. Don't hesitate to ask questions and seek clarification on any aspects of the fee structure or valuation process that are unclear.

[H2] Step 5: Review the Business Broker's Marketing Strategy

TL;DR:

  • A broker's marketing strategy directly impacts the sale of your business
  • Look for a strong online presence and targeted advertising efforts
  • Ensure the broker has a network of qualified buyers

[H3] Online Presence

A business broker's online presence is crucial in today's digital age. Their website should be professional, easy to navigate, and showcase current listings. Look for detailed descriptions, high-quality images, and transparent pricing information. A well-maintained website demonstrates the broker's commitment to marketing their clients' businesses effectively. For instance, a platform like Source AI can help brokers generate tweets in the style and tone of their brand, enhancing their online presence.

[H4] Social Media Profiles

Active social media profiles on platforms like LinkedIn, Twitter, and Facebook can expand the reach of your business listing. Check if the broker regularly posts updates, engages with their audience, and shares relevant industry insights. A strong social media presence can attract potential buyers and build trust in the broker's expertise. Effective communication and negotiation skills are vital for a business broker to effectively represent their clients' interests and build relationships with both buyers and sellers.

🚩MANUAL CHECK - Review the broker's social media profiles and assess their engagement level and content quality.

[H3] Targeted Advertising

Effective business brokers use targeted advertising to reach potential buyers. They should have a deep understanding of your industry and know where to find qualified leads. For example, they should be able to analyze complex financial documents, market data, and industry trends to identify potential risks and opportunities.

[H4] Industry-Specific Publications and Websites

Look for brokers who advertise in industry-specific publications and websites. This targeted approach ensures that your business is exposed to buyers who are already interested in your sector. For example, if you're selling a manufacturing company, the broker should advertise in trade journals and on industry-specific websites.

[H4] Direct Outreach to Potential Buyers

Experienced brokers have a network of qualified buyers they can reach out to directly. They should be able to provide examples of successful sales they've facilitated through direct outreach. This approach can lead to faster sales and better outcomes for sellers. Building trust and effective communication are essential for a successful business broker to navigate the emotional complexities of sellers and ensure a smoother transaction process.

🚩MANUAL CHECK - Ask the broker for examples of their targeted advertising efforts and success stories.

[H3] Comprehensive Marketing Plan

A top-notch business broker will develop a comprehensive marketing plan tailored to your business. This plan should include a mix of online and offline strategies designed to generate maximum exposure and attract serious buyers.

[H4] Elements of a Strong Marketing Plan

A well-rounded marketing plan should include:

  • Professionally written listings with compelling descriptions and images
  • Targeted email campaigns to potential buyers
  • Social media advertising and organic outreach
  • Print advertising in relevant publications
  • Networking and direct outreach to qualified leads

🚩MANUAL CHECK - Request a sample marketing plan from the broker and assess its thoroughness and customization for your business.

By evaluating a business broker's marketing strategy, you can ensure that your business receives the exposure it needs to attract serious buyers and achieve a successful sale. In the next step, we'll discuss how to assess a broker's communication skills, which are essential for keeping you informed throughout the selling process.

[H2] Step 6: Assess the Business Broker's Communication Skills

  • Evaluate the broker's responsiveness and clarity in communication
  • Look for transparency about the selling process and potential challenges
  • Ensure the broker keeps you regularly updated on the sale's progress

Communication is a critical aspect of working with a business broker. A broker who communicates effectively can make the selling process smoother and less stressful for you. On the other hand, poor communication can lead to misunderstandings, delays, and even lost sales opportunities.

[H3] Responsiveness

A responsive business broker is one who promptly replies to your emails, phone calls, and other forms of communication. They should be available to answer your questions and address your concerns in a timely manner. According to a survey by the International Business Brokers Association (IBBA), 85% of business sellers consider responsiveness a top priority when selecting a broker.

[H4] Prompt replies to emails and phone calls

Your business broker should respond to your emails and phone calls within a reasonable timeframe, typically within 24 to 48 hours. If they consistently take longer to respond or fail to follow up, it may be a red flag. Prompt communication is essential in building trust with clients and ensuring a successful sale process.

[H4] Regular updates on the sale process

In addition to being responsive, your business broker should provide regular updates on the progress of your business sale. They should keep you informed about potential buyers, offers received, and any challenges or roadblocks encountered along the way. Regular communication helps you stay in the loop and make informed decisions throughout the process.

[H3] Clarity and Transparency

Clarity and transparency are equally important in a business broker's communication style. They should be able to explain the selling process in clear, easy-to-understand terms, without using excessive jargon or technical language. Additionally, they should be transparent about any potential challenges or obstacles that may arise during the sale process.

[H4] Clear explanations of the selling process

Your business broker should take the time to walk you through each step of the selling process, from preparing your business for sale to closing the deal. They should be able to answer your questions and provide guidance on what to expect at each stage.

[H4] Honest and transparent about potential challenges

No business sale is without its challenges, and your broker should be upfront about any potential hurdles you may face. This could include issues with valuation, buyer financing, or due diligence. By being transparent about these challenges, your broker can help you develop strategies to overcome them and keep the sale on track. According to a report by BizBuySell, 65% of business sellers appreciate transparency from their broker regarding potential challenges.

References: https://www.ibba.org/resource-center/industry-research/ https://www.bizbuysell.com/seller-resources/

[H2] Step 7: Check References and Reviews

  • Validate the broker's credibility through client references and online reviews
  • Gain valuable insights into the broker's strengths, weaknesses, and overall performance
  • Make an informed decision based on the experiences of previous clients

[H3] Ask for References

A reputable business broker should be willing to provide references from previous clients. These references can offer valuable insights into the broker's performance, communication style, and overall effectiveness in facilitating business transactions.

[H4] Contact Previous Clients

Reach out to the provided references and ask about their experience working with the broker. Inquire about the broker's strengths and weaknesses, as well as their ability to navigate complex negotiations and resolve issues that may arise during the buying or selling process. Ask if they would recommend the broker to others and if they felt their needs and expectations were met throughout the transaction.

[H4] Gauge Client Satisfaction

When speaking with references, pay close attention to their level of satisfaction with the broker's services. Did the broker keep them informed throughout the process? Were they responsive to their questions and concerns? Did they feel the broker had their best interests in mind? A pattern of satisfied clients is a strong indicator of a reliable and effective business broker.

[H3] Online Reviews and Testimonials

In addition to speaking with references directly, it's essential to research the broker's online reputation. Many platforms, such as Google, Yelp, and industry-specific review sites, allow clients to share their experiences and provide feedback on the services they received.

[H4] Check Multiple Review Platforms

Conduct a thorough search across various review platforms to gather a comprehensive understanding of the broker's reputation. Look for reviews on Google My Business, Yelp, and any industry-specific review sites relevant to business brokerage. Take note of the overall rating, as well as the content of individual reviews.

[H4] Analyze Feedback Patterns

As you read through the reviews, look for consistent patterns in the feedback. Are clients generally satisfied with the broker's communication, expertise, and ability to close deals? Do they highlight any specific strengths or areas for improvement? Consistent positive feedback across multiple platforms is a strong indication of a reliable and effective business broker.

🚩MANUAL CHECK - Consider adding a table or graph to visualize the broker's ratings across different review platforms, making it easier for readers to compare and assess their overall reputation.

When evaluating a business for purchase, it's crucial to consider several key factors:

  1. Financials: Analyze the company's financial statements, including income statements, balance sheets, and cash flow statements. Look for consistent profitability, healthy cash flow, and a strong balance sheet.
  2. Market Position: Assess the business's market share, competition, and potential for growth within its industry. A strong market position and a well-defined unique selling proposition (USP) can indicate a valuable investment opportunity.
  3. Valuation: Work with your business broker and an independent valuation expert to determine a fair price for the business based on its financials, assets, and market potential. A business generating $1 million in annual sales may be worth anywhere from $2-5 million, depending on various factors such as profitability, growth potential, and industry trends.

By thoroughly vetting your business broker's references and online reputation, you can gain valuable insights into their ability to guide you through the complex process of evaluating and purchasing a business. A broker with a proven track record of success and satisfied clients can be an invaluable asset in helping you make an informed decision and achieving your entrepreneurial goals.

[H2] Frequently Asked Questions

  • Get answers to common questions about working with business brokers
  • Learn about the role of a business broker and the selling process
  • Find out what documents to prepare when engaging a business broker

[H3] What is the role of a business broker?

Business brokers play a crucial role in facilitating the sale of businesses. They act as intermediaries between buyers and sellers, helping to streamline the process and ensure a smooth transaction.

One of the primary responsibilities of a business broker is to determine the value of the business being sold. They use various valuation methods, such as analyzing financial statements, comparing similar businesses, and considering market conditions. By providing an accurate valuation, brokers help sellers set a realistic asking price and buyers make informed offers.

Business brokers also help find qualified buyers for the business. They leverage their networks and marketing strategies to attract potential buyers who are a good fit for the business. This saves sellers time and effort in finding the right buyer on their own.

[H4] Facilitating negotiations

Once a potential buyer is identified, the business broker facilitates negotiations between the buyer and seller. They help draft and review purchase agreements, ensuring that the terms are fair and acceptable to both parties. Brokers also assist in navigating any obstacles that may arise during the negotiation process, such as financing issues or due diligence concerns.

[H3] How long does it typically take to sell a business?

The time it takes to sell a business can vary depending on several factors. On average, the process takes between 3 to 6 months from the time the business is listed for sale to the closing of the deal.

One of the main factors influencing the timeline is the asking price. If the business is priced too high, it may take longer to find a buyer willing to pay that amount. On the other hand, if the price is set too low, the seller may not receive the full value of their business.

The industry in which the business operates can also impact the selling timeline. Some industries may be more in demand than others, leading to a quicker sale. For example, a thriving e-commerce business may sell faster than a struggling brick-and-mortar store.

[H4] Market conditions and selling time

Market conditions play a significant role in determining how long it takes to sell a business. In a strong economy with high demand for businesses, the selling process may be faster. However, during economic downturns or periods of uncertainty, it may take longer to find a qualified buyer.

[H3] What documents should I prepare when working with a business broker?

When engaging a business broker to sell your business, it's essential to have certain documents ready. These documents provide potential buyers with the information they need to evaluate the business and make an informed decision.

One of the most important documents to prepare is the financial statements. This includes profit and loss statements, balance sheets, and tax returns for the past 3-5 years. These documents give buyers a clear picture of the business's financial health and performance over time.

Organizational charts and employee contracts are also important. They help buyers understand the structure of the business and the roles and responsibilities of key employees. This information is particularly relevant if the buyer plans to retain existing staff after the sale.

[H4] Lease agreements and vendor contracts

Lease agreements and vendor contracts are other crucial documents to have on hand. Buyers will want to review these agreements to understand the business's obligations and any potential liabilities. They may also want to ensure that the agreements can be transferred to the new owner without issue.

[H3] Table of Key Documents Needed

DocumentDescriptionWhy it's Important
Financial StatementsProfit and loss statements, balance sheets, and tax returns for the past 3-5 yearsProvides a clear picture of the business's financial health and performance over time
Organizational ChartsStructure of the business and roles and responsibilities of key employeesHelps buyers understand the business's structure and employee roles
Employee ContractsDetails of employee agreements and obligationsRelevant if the buyer plans to retain existing staff after the sale
Lease AgreementsDetails of property leases and rental agreementsBuyers need to understand the business's obligations and potential liabilities
Vendor ContractsDetails of agreements with suppliers and vendorsBuyers need to ensure that agreements can be transferred to the new owner without issue

By preparing these documents in advance, you can streamline the selling process and make it easier for potential buyers to evaluate your business. It also demonstrates your professionalism and commitment to a smooth transaction.

[H2] Choosing the Right Business Broker

Evaluating a business broker is a critical step in ensuring a successful business sale. By following these seven steps, you can identify a qualified, experienced, and transparent broker who will work tirelessly to achieve your goals. Remember to verify their credentials, assess their track record, understand their fees, and review their marketing strategy.

[H4] Take Action Today

Don't let the process of selling your business overwhelm you. Start by researching potential brokers and creating a shortlist of candidates who meet your criteria. Schedule consultations with each broker to discuss your needs and gauge their communication skills. By taking these proactive steps, you'll be well on your way to finding the perfect partner for your business sale.

Which step do you think will be most challenging as you evaluate potential business brokers?

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About the author 

Jeremy Horowitz

Jeremy's mission: Buy an Ecommerce brand ($10m - $100m revenue) and Saas app ($1m - $10m revenue) in the next year.

As he looks at deals and investigates investing opportunities he shares his perspective about acquiring bizs, the market, Shopify landscape and perspectives that come from his search for the right business to buy.

Jeremy always includes the facts and simple tear-downs of public bizs to provide the insights on how to run an effective biz that is ready for sale.

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